Sending Bulk SMS Reminder for Business
The tremendous increase in the number of smartphone users and mobile applications in the global market – You can start sending SMS reminder but not too much nor too little to reach out to your customer effectively!
Scenario One
Customer A has an appointment at 3 pm on Friday, you could send him or her an SMS reminder a day before to remind your customer. By sending an SMS reminder will remind your customer to show up on the appointed date which can reduce the chances of your customers missed appointments. A simple text message reminder can effectively reduce these missed appointments as much as 90 % rather than spending your precious time to call or text your clients to confirm appointment one by one.
Scenario Two
Customer B has a very busy schedule at work and do not like to be disturbed during work. You may send him or her an appointment reminder via text message which is more convenient, less intrusive and allows them to check their schedule immediately or later when they can. Sending SMS reminder is more customer friendly as your customer will not be disrupted during their days to answer your calls so a gentle reminder makes it easier for them to keep appointments.
Sending appointment reminder SMS to your customer are very important as a great addition to your businesses which focused on customer service. You may utilize your valuable time to improve the customer service and enhancing customer experience rather than spending your time to call each customer individually. If you are ready to take advantage of all benefits SMS has to offer for you and your business, get in touch with us or visit our website to learn more.
